FREQUENTLY ASKED QUESTIONS

WHAT IS FROMBER?

FROMBER, as the name suggests, is akin to a Fruit Bomb of Freshness and Purity. We offer the world an all natural product with no additives, chemicals or preservatives. FROMBER Juices are one of a kind product, that have been recently introduced into the market, by Tempus Fruits Processing Private Limited.

We had the desire to create a good quality product that could be used everyday! And so, we focus on giving the society a hygienic and premium tasting product. Our beverages have been manufactured and marketed by entrepreneurs who have years of experience with similar FMCG verticals and products. We have learnt the art of juice making over the years, and now apply the expertise to give our customers the best that there is to offer. Due to the experience in the business of beverages in the past, we understand the nuances, likes and dislikes of juice lovers out there. We provide a range of juices and milkshakes that will be available almost throughout the year.

WHY BUY FROZEN?

FROMBER has introduced a product that we believe, is going to be a game changer for the entire juicing industry. This product is one of a kind, and it is hard to find another one like this across the globe. After having worked for several beverage brands for a long period of time and interacting with the management of hotels, restaurants, cafes, QSR’s, catering companies, etc., we can relate to the problems faced by these formats while serving fresh juices and milkshakes on a consistent basis. FROMBER Juices are the solution to all problems of juice making, we simplify juice making to the extent that, even a novice can make a juice or milkshake in a jiffy. It is after all, ‘The Three Step Prodigy : UNFREEZE. POP IN THE MIXER. SERVE.’

HOW DO YOU DEFINE THE PRODUCT AS ‘FRESH?’

We do not add any form of additives or preservatives to the juices and milkshakes. The FROMBER Frozen Pouch needs to be OPENED ONLY AFTER the product has thawed, blended in the juicer till the ice crystals disappear and then served to customers - a 100% natural product. The juice filled in the pouch is fresh and has no preservatives or chemicals.

WHAT IS THE PRODUCTION TECHNOLOGY CALLED?

It is called the Cold-Pressed technology and is used for juice-making or extracting the fruits’ juice. This technology helps increase the shelf-life of the beverages, and gives added benefits; for example, no nutrients are lost and it also preserves the valuable natural enzymes and vitamins in the fruits.

HOW DO YOU STORE THE PRODUCTS?

The pouches have to be frozen at all times (even during the process of transport and storage). Once the product is received the pouches need to be kept in a deep freezer at -18°C.

HOW ARE FROMBER JUICES MADE?

We maintain very high hygiene standards: our production unit is a state of the art facility, where we conduct regular audits to maintain these standards. We buy fruits directly from farms and do not compromise on the quality of raw materials purchased. The technology used for making the juices is Cold-Pressed. It is one of the best technologies for juice making, used world over.

HOW LONG CAN THE JUICES AND MILKSHAKES REMAIN IN THE OPEN, AFTER BLENDING?

Once the juice/milkshake has been blended, it should be served immediately to the customer for consumption.

WHAT IS THE CORRECTIVE PROCEDURE IF A POUCH RECEIVED IS CUT/DAMAGED/LEAKING?

At the time of delivery, please check for any kind of discrepancies, such as cuts, damages or leak from the pouches. If the pouches are not in an appropriate condition, please do not accept them. Once accepted, they cannot be returned.

HOW LONG CAN THE POUCHES BE KEPT OUTSIDE THE DEEP FREEZ-ER, BEFORE BLENDING THE SEMI-FROZEN JUICES/MILKSHAKES?

Once you have removed the pouch from the deep freezer, wait for the pouch to soften a little, this should no more than 5-7 minutes. You can then cut open the pouch, put the semi-frozen juice/milkshake into the blender and blend till there are no ice-crystals remaining in the drink, it is then ready to be served to the customer.

CAN THE POUCH OF JUICE/MILKSHAKE BE RE-FROZEN, ONCE RE-MOVED FROM THE DEEP-FREEZER?

Once the pouch has been removed from the deep-freezer and has been left out, do not re-freeze it again. Due to variation in temperatures the content inside the pouch (Juice/Milkshake) may go bad or lose its taste.

HOW LONG DO THE JUICES/MILKSHAKES HAVE TO BE BLENDED, BEFORE THEY ARE SERVED TO THE CUSTOMER?

You need to blend the juices/milkshakes till there no ice-crystals remaining, which may take approximately 2 to 5minutes to completely dissolve.

WHAT IS THE SHELF-LIFE OF FROMBER PRODUCTS?

The shelf-life of the products is 180 days from the date of manufacturing. Please check for the manufacturing date of the product pouch, at the time of purchase.

WHAT IF A CUSTOMER PREFERS TO BE SERVED THEIR JUICE/MILK-SHAKE AT ROOM TEMPERATURE?

Since these beverages are converted from frozen to liquid form, blending is used to thaw the drink faster, and within minutes it converts to liquid state. But even that shall be cold juice. For it to come to room temperature, the customer will have to wait for a much longer time. It is up to the restaurants’ management to decide how to handle their customer. However, we don’t recommend keeping the beverages out for too long, once they have been blended.

WHAT IS THE PROCESS TO ORDER/RE-ORDER FROMBER PRODUCTS?

To place an order, please contact us at info@tempusfruits.com. We will then send in our representative for sampling, and further route you through to our distributor for the fulfilment of your order.